Privacy Policy

Accessibility

Exhale Enterprises, LLC is dedicated to making its studios, website and all other media and communications accessible. Exhale Enterprises, to that end, reviewing and modifying its website to improve its accessibility for people who use assistive technology or who have special needs.

If you encounter any access barriers in our website, please call (646) 850-0469.

Privacy

Exhale Enterprises, LLC respects your privacy. The Privacy Policy here explains our practices relating to the collection, use and disclosure of information that you may provide to Exhale Enterprises, Inc, including through this Site. Before you submit any personal information to Exhale Enterprises, LLC through this Site or otherwise, please thoroughly review this Privacy Policy, and contact us if you have any questions.

Scope

Please note that this Privacy Policy governs information provided to Exhale Enterprises, LLC and all its wholly owned subsidiaries and communications from Exhale Enterprises, LLC, including information you provide to us on our website at exhalespa.com (“Exhale Enterprise’s website”). Your use of Exhale Enterprises, Inc,’s Website constitutes your acceptance of this Privacy Policy and your consent to the practices it describes.

Exhale Enterprises, LLC will not sell or rent your personal information to anyone, for any reason, at any time. Exhale Enterprises, LLC uses and discloses your personal information only as follows:

To analyze site usage and improve the service;
To fulfill your requests and orders for certain products and services;
For market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
To third-party contractors that provide services to Exhale Enterprises, LLC and are bound by these same privacy restrictions;
To enforce Exhale Enterprises, LLC’s Terms of Use; and
As otherwise set forth in this Privacy and Security Policy.

We do not intentionally collect personally identifiable information from children under the age of thirteen. If we become aware that we have collected personally identifiable information from a user of the Site who is under the age of thirteen, we will remove that child’s personal information from our files.

Cookies

When you visit Exhale Enterprises, LLC’s Website with the help of our third party authorized agents, we collect certain anonymous information about your visit. For example, we may monitor statistics such as the number of people that visit our site, peak hours of visits, which page(s) are visited on our site, from which domain our visitors come (e.g., google.com, yahoo.com, etc.), and which browsers people use to visit our site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, site-navigation pattern, etc.

We, like many websites, use cookie technology throughout our side. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

By placing a “cookie” on your computer’s hard drive we can recognize you as a new or return user and personalize your experience. A cookie is a piece of data stored on your computer’s hard drive that enables us to track and target your experience on our site. Furthermore, our computer servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as the date and time of your access to the Site, the length of time of your visit, the portions of the Site accessed, the number of times you visit and purchase from the Site, the IP address assigned to your computer, the type of browser used by your computer, the domain from which your connection to the Site originates, and one or more cookies that may uniquely identify your computer.

We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on the Site and the e-mails you receive from us (should you grant us permission to send e-mails to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your e-mail address.

Exhale Enterprises, LLC may also use non-personal identifiable information for internal business and marketing purposes and to help administer and improve Exhale Enterprises, LLC’s Website for your experience. We may use the information you provide in aggregate form for internal business purposes to analyze trends and site traffic patterns.

When you visit Exhale Enterprises, LLC’s Website or view one of our emails, we will use pixel tags or “clear” gifs to track links and/or similar technology to note some of the pages you visit on our website and to personalize your experience. We also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tag, tracking links, and similar technology in combination with your personally identifiable information.

Name Description Duration Category
__cfruid Cookie associated with sites using CloudFlare, used to identify trusted web traffic. expires at the end of the session Strictly Necessary Cookies
AWSALBCORS This cookie is managed by AWS and is used for load balancing. 7 Days Strictly Necessary Cookies
AWSALB AWS ELB application load balancer 7 Days Strictly Necessary Cookies
_gat_UA-nnnnnnn-nn This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. expires at the end of the session Performance Cookies
_hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit. expires at the end of the session Performance Cookies
__hssc This cookie name is associated with websites built on the HubSpot platform.  It is reported by them as being used for website analytics. expires at the end of the session Performance Cookies
_gid This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google.  It appears to store and update a unique value for each page visited._gid 1 Days Performance Cookies
_hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit. expires at the end of the session Performance Cookies
__hssrc This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. expires at the end of the session Performance Cookies
_gat This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes._ga expires at the end of the session Performance Cookies
__hstc This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. 390 Days Performance Cookies
_hjid Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 365 Days Performance Cookies
_hjAbsoluteSessionInProgress This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. expires at the end of the session Performance Cookies
_dc_gtm_UA-28271860-1 This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. expires at the end of the session Performance Cookies
_gclxxxx Google conversion tracking cookie 90 Days Performance Cookies
_ga This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.  By default it is set to expire after 2 years, although this is customisable by website owners._ga 730 Days Performance Cookies
_gat_UA-108360022-1 This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. expires at the end of the session Performance Cookies
_hjTLDTest When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. expires at the end of the session Performance Cookies
_hjFirstSeen Identifies a new user’s first session on a website, indicating whether or not Hotjar’s seeing this user for the first time. expires at the end of the session Performance Cookies
_ga_BP4NKEKTF2 _ga 730 Days Performance Cookies
locale_det N/A 7305 Days Functional Cookies
hubspotutk This cookie name is associated with websites built on the HubSpot platform.  HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary. 390 Days Functional Cookies
sp_landing This domain is owned by Spotify, a USA based music streaming service.  Spotify provides a number of tools to embed into websites, which enable the tracking of users and non-users across domains. 1 Day Functional Cookies
sp_t This domain is owned by Spotify, a USA based music streaming service.  Spotify provides a number of tools to embed into websites, which enable the tracking of users and non-users across domains. 365 Days Functional Cookies
vuid This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing 730 Days Functional Cookies
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 Days Targeting Cookies

Collection and the use of information.

“Personally identifiable information” is any information about you as an individual, such as your name, address, telephone number, credit card number, birth date, or email.

We collect personally identifiable information from you when you communicate with us via email, Exhale Enterprises, LLC’s Website, telephone or in writing, when you place an order or fill out a registration form, when you create an account, when you subscribe to our newsletter, when you post a user comment on our Blog, or when you participate in a contest, sweepstakes, survey or other promotion. When you place an order through Exhale Enterprises, LLC’s Website, we require that you provide your name, email, shipping/billing address, phone number, credit card number and its expiration date in order to process and track your order.  We may also maintain a record of your product purchases.  Whether or not you provide your personally identifiable information to us is completely up to you, but if you choose not to provide the information we request, you may be unable to use some of our services.

We collect this information to serve you better and to provide you with a customized experience while using Exhale Enterprises, LLC’s Website for browsing and shopping. We may use your personally identifiable information to: fulfill a request from you, such as to receive promotional emails, fulfill and deliver your orders, respond to your comments or questions, contact you if necessary while processing an order, and generate web analytics to compile user data for marketing purposes.

We may also combine the personally identifiable information that you provide to us with other personal information about you (such as demographic and past purchase information) from our records and from other sources for future marketing initiatives and to help us improve Exhale Enterprises, LLC’s Website presentation, and your overall experience. We do not ever rent or sell your email address with these organizations or with other third parties for marketing purposes.

Exhale Enterprises, LLC may also share your personally identifiable information with third parties that perform services for us, such as our affiliates, advertisers, partners, potential business partners, and other unaffiliated entities, but only for the purposes of their performing such services for us. These companies and individuals are hired to perform functions on our behalf, such as fulfilling and processing orders, processing credit card payments, performing data and marketing analysis, fulfillment to process orders, and providing customer support. While such third parties may be provided with access to personally identifiable information needed to perform their function, they may not use or disclose such data for any other purpose. Additionally, Exhale Enterprises, LLC contractually obligates our service providers to maintain all the information collected for us in strict confidence.

For fraud protection and compliance with applicable law, we may disclose any information, including personally identifiable information, that we deem necessary.  In the event another company buys the assets or ownership interests in Exhale Enterprises, LLC, your personally identifiable information may then belong to that other company, subject to the terms and conditions under which you provided it.

Exhale Spa does not participate in the buying and/or selling of data we collect on users. If you wish for your data to be deleted out of our internal CRM, please contact us at: [email protected]

Security.

Security for Exhale Enterprises, LLC’s Website is in accordance with industry standards to protect the security of your personal information both online and offline. Personally identifiable information is stored on computer servers in a controlled environment that is reasonably protected from unauthorized misuse or disclosure. We use available technology and other techniques to implement systems like firewalls, and/or encryption to secure marketing data transfers.

If you have any questions about security on our website, please email [email protected]

Changes to our privacy policy.

Exhale Enterprises, LLC reserves the right to change the content of this Privacy Policy from time to time, and such changes will become effective immediately. We will always post our most current Privacy Policy at our web site, and we suggest that you periodically consult it, or contact us at [email protected]  should you have any concerns.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]