class policies
arrival
Appointments are recommended for classes and can be made online or by phone, and we will do our best to accommodate walk-ins. To secure your appointment, a credit card number is required at the time of booking. For online reservations you must have enough classes in your porfolio for booking. For the safety of all guests attending mind body classes, late entries will not be permitted ten minutes after the start of class.
attire
For all Core Fusion® classes, socks are required.
cancellations
We request that you notify us of cancellations 4 hours prior to your class reservation. 24 hours is required for personal training sessions, nutrition counseling sessions, and workshops. Teacher trainings require seven days cancellation notice. Late cancellations or no-shows will be billed to your credit card on file.
cellular phones
Please help preserve the peaceful atmosphere and adhere to cell phone usage while in exhale. Cell phone use is prohibited in any area of the spa with the exception of the lobby area.
changing areas
Exhale offers fully-appointed changing rooms for your convenience. As we cannot be responsible for lost or stolen items, please avoid bringing in valuables. Private rental lockers are available at select locations.
gift certificates
Gift certificates are available for in any dollar amount both online or at any exhale location. Please inquire at the front desk for guidance in selecting the ideal gift.
payment
Exhale accepts cash, visa, mastercard and american express. State sales tax will be charged where applicable.
pricing + refunds
Pricing is subject to change without notice. Classes and teachers are subject to change. Series and membership options are non-refundable and non-transferable because of such changes. All series options expire six months from date of purchase. Membership options may be cancelled by giving written notification to exhale 60 days prior to the first of the month which the cancellation will take effect. Series extensions are not granted for vacation, travel, work or other personal events except for medical reasons. To be considered for an extension, please submit a letter accompanied by a doctor's note to the Mind Body Director of the location from which you're requesting. Requests must be submitted before the expiration of your series.
service age requirements
The minimum age to experience mind body classes at exhale is 13 years of age. Any child who is under the minimum age requirement may experience exhale with the discretion of the Spa Director if his or her parent or guardian is present in the room.
email us