Exhale's skin care and body therapies are of the highest quality mindful, effective, and administered by a carefully selected team of experienced practitioners dedicated to healing and transformation.
Slip into one of our luxurious robes and experience our results-oriented spa therapies, which consist of advanced and effective facials, therapeutic massages, and transformational body work. All of our therapies are enhanced with fully-appointed changing rooms complete with steam rooms and showers. In addition, relax in our tranquil quiet lounge and enjoy one of exhale's healing elemental teas pre- or post-therapy.
GUIDELINES + POLICIES
APPOINTMENTS
Appointments are recommended for spa services and mind body classes and
can be made online or by phone, and we will do our best to accommodate
walk-ins. To secure your appointment, a credit card number is required
at the time of booking. For spa therapies, please arrive 15 minutes
prior to your appointment to take a shower, relax, enjoy a
complimentary cup of tea or calm your soul. For the safety of all
guests attending mind body classes, late entrants will not be permitted
ten minutes after the start of class.
ATTIRE
Robes and slippers are provided for your spa service. Undergarments are optional during the therapies. For Core Fusion®
classes, socks are required. We recommend yoga or loose-fitted clothing
for Body Enlightening, shiatsu, reiki, and craniosacral therapies.
CANCELLATIONS
We require that you notify us of cancellations 4 hours prior to your
class or spa appointment. 24 hours is required for personal training
sessions, nutrition counseling sessions, and workshops. Teacher
trainings require seven days cancellation notice. Late cancellations or
no-shows will be billed to your credit card on file.
CELLULAR PHONES
Please help preserve the peaceful atmosphere and adhere to
cell phone usage while in exhale. Cell phone use is prohibited in any
area of the spa with the exception of the lobby area.
CHANGING AREAS
Exhale offers fully-appointed changing rooms for your convenience. As
we cannot be responsible for lost or stolen items, please avoid
bringing in valuables. Private rental lockers are available at select
locations.
GIFT CERTIFICATES
Gift certificates are available in dollar amounts (not for services or packages) both
online or at any exhale location. Please inquire at the front desk for
guidance in selecting the ideal gift. Emailable gift certificates are also available online.
GRATUITIES
Tipping is left to the discretion of our guests. For your convenience, envelopes are provided at the front desk.
PAYMENT
Exhale accepts cash, Visa, MasterCard, Discover, and American Express. We
do not accept personal checks. State sales tax will be charged where
applicable.
PRICING + REFUNDS
Pricing is subject to change without notice. Classes and
teachers are subject to change. Series and membership options are
non-refundable and non-transferable because of such changes. Class
series 5-packs expire 6 months from date of purchase. 10- and 20-pack
series expire 1 year from date of purchase. Membership options may be
canceled by giving written notification to exhale 60 days prior to the
first of the month in which the cancellation will take effect. Series
extensions are not granted for vacation, travel, work or other personal
events except for medical reasons. To be considered for an extension,
please submit a letter accompanied by a doctor's note to the Mind Body
Director of the location from which you are requesting an extension.
Requests must be submitted before the expiration of your series.
Unfortunately and without exception, we cannot accept any returns on
apparel that has been worn, giftables that have been used, or any
skincare products unless they are damaged. Should you need to return a
purchase, you must do so within 7 days and you will receive an in-store
credit towards your next purchase.
SERVICE + CLASS REQUIREMENTS
The minimum age to experience exhale's service offerings are: 13 years
old for classes; 16 years old for facials, waxing + nail services; 18
years old for massage, acupuncture and healing modalities. Any child
who is under the minimum age requirement can experience exhale with the
discretion of the Spa Director if his or her parent or guardian is
present in the room. Massage therapies are not recommended if you are
in your first trimester of pregnancy, and due to the risks involved we
are unable to perform these services.